Safety is a core value at Resolute. Every employee – from the mill floor worker to the president and chief executive officer – is responsible for identifying potential safety hazards and helping create an injury-free workplace. We maintain world-class standards and continuously measure and improve our safety efforts and results.
We take a proactive approach to risk control by combining management and supervision with individual accountability, supported by a stringent safety management system that includes employee training and awareness, audits and monitoring, as well as employee participation through local joint health and safety committees.
Our safety audit process requires supervisors to review individual performance with employees six times a year based on six quality-execution criteria. We can then track the number of facilities reporting risk of injury as well as the effectiveness of the safety audit process at each facility. Risk assessments are also undertaken on our operations’ service providers, including maintenance and transportation contractors.
Recordable Incidents and Severity of Injuries
Since 2014, we have achieved annual Occupational Safety and Health Administration (OSHA) recordable incident rates below 1.0, which is considered world-class safety performance. In 2019, we recorded an OSHA incident rate of 0.49, below our target of 0.65. Twenty-three operations completed 2019 without a single, recordable injury, including our Sanford (Florida) tissue mill, which reached three years without a recordable injury, as well as our Menominee (Michigan) pulp mill, whose achievement in this respect extends over six years.
The company’s severity rate1 – indicating the number of workdays lost or restricted due to injury per 100 full-time employees – was 22.3 in 2019. This is equivalent to 1,593 lost or restricted workdays, or 22 workdays per 100 full-time employees.
We will continue to work diligently to reduce the severity of injuries and the number of incidents. Our 2020 target is to achieve an OSHA incident rate of 0.60 or below and a severity rate of 17 or below.
Occupational Disability and Absenteeism
Resolute also measures and reports occupational disability and absenteeism rates. Occupational disabilities include any illness attributable to the workplace or work activity, including stress or exposure to harmful materials, as well as work-related injuries. Absenteeism includes any days missed outside permitted holidays or other permitted absences.
Last year, 98% of hourly employees submitted at least three near-miss incident reports. Of the 36,080 reports submitted, 87% were reviewed and closed, with the balance to be reviewed in early 2020. Our goal for 2020 is to ensure 100% of hourly employees submit at least two proactive near-miss reports and to review and close 75% of submitted near-miss reports.
1 The severity rate is calculated by adding the number of workdays lost to the number of restricted workdays due to injury, multiplied by 200,000 hours worked, divided by total number of hours worked.