Safety is a core value at Resolute. Every employee – from the mill floor worker to the president and chief executive officer – is responsible for identifying potential safety hazards and helping create an injury-free workplace. We maintain world-class standards and continuously measure and improve our safety efforts and results.
We take a proactive approach to risk control by combining management and supervision with individual accountability, supported by a stringent safety management system that includes employee training and awareness, audits and monitoring, as well as employee participation through local joint health and safety committees.
Our safety audit process requires supervisors to review individual performance with employees six times a year based on six quality-execution criteria. We can then track the number of facilities reporting risk of injury as well as the effectiveness of the safety audit process at each facility. Risk assessments are also undertaken on our operations’ service providers, including maintenance and transportation contractors.
Recordable Incidents and Severity of Injuries
Since 2014, we have achieved annual Occupational Safety and Health Administration (OSHA) recordable incident rates below 1.0, which is considered world-class safety performance. In 2020, we recorded an OSHA incident rate of 0.62, just above our target of 0.60. Twenty-six operations – more than half of our facilities – completed 2020 without a single, recordable injury, including our Menominee (Michigan) recycled pulp mill, whose employees achieved 1.5 million consecutive hours without incident, an achievement that extends over eight years.
The 2020 increase in U.S. rates was due to the integration of our three U.S. sawmills, acquired last year, where we continue to establish our world-class safety and health standards.
The company’s severity rate1 – indicating the number of workdays lost or restricted due to injury per 100 full-time employees – was 16.8 in 2020. This is equivalent to 1,235 lost or restricted workdays, or 22 workdays per 100 full-time employees.
We will continue to work diligently to reduce the severity of injuries and the number of incidents. Our 2021 target is to achieve an OSHA incident rate of 0.60 or below and a severity rate of 16 or below.
Occupational Disability and Absenteeism
Resolute also measures and reports occupational disability and absenteeism rates. Occupational disabilities include any illness attributable to the workplace or work activity, including stress or exposure to harmful materials, as well as work-related injuries. Absenteeism includes any days missed outside permitted holidays or other permitted absences.
Last year, 98% of hourly employees submitted at least two near-miss incident reports. Of the reports submitted, 86% were reviewed and closed, with the balance to be reviewed in early 2021. Our goal for 2021 is to ensure 95% of hourly employees submit at least two proactive near-miss reports and to review and close 75% of submitted near-miss reports.
In addition, 100% of hourly employees created and reviewed at least two job safety analyses (JSA), or safe operating procedure (SOP) reports; 99% of employees were assessed using six quality criteria to make risk assessments; and 98% performed at least one house keeping action on their daily shift to ensure a healthy and safe work environment.
1 The severity rate is calculated by adding the number of workdays lost to the number of restricted workdays due to injury, multiplied by 200,000 hours worked, divided by total number of hours worked.