Defining Issues of High Concern for our Stakeholders

Resolute reports sustainability performance on issues considered material based on a detailed analysis the company completed in 2010 as part of our first Global Reporting Initiative (GRI) disclosure. Issues defined as ‘material’ are those of high concern to internal and external stakeholders and that have the potential to impact our business performance.

We monitor issue materiality on a continuous basis through regular interaction with stakeholders and periodic analysis, for example. As a result, concerns that qualify as material issues are regularly updated.


The material issues identified through this process form the basis of the information Resolute reports publicly, giving stakeholders access to data on what matters to them most. Not all the significant sustainability issues addressed by the company are considered material. Issues that require legal or regulatory compliance, for example, but that are not considered material to a stakeholder group are still monitored and reported on within the company but are not included in our sustainability reporting.


Our identification of material issues is intended to improve understanding of our stakeholders’ objectives and information needs. To this end, in preparation for our 2010 sustainability report, we conducted our first comprehensive materiality assessment to identify the issues that mattered most for ongoing monitoring and reporting. Stakeholder issues and related expectations were identified and prioritized through a series of confidential, one-on-one, in-depth interviews with individuals representing the research community, industry, government, customers, (E)NGOs, organized labor and investors.

The interviews were conducted by a third party to facilitate unbiased discussions, and only aggregate, unattributed responses were shared with Resolute. Stakeholder interview results were combined with a detailed industry scan of sustainability issues and benchmarking of North American and international peer company reports. Using this research as a foundation, our sustainability report working group (SRWG) added its own insight to create a list of issues of material importance to the company.

In 2012, we evaluated the need to update our materiality results by surveying over 120 managers and issue experts across the company, in addition to conducting external stakeholder polling in key operating areas. The feedback received validated the earlier results of our materiality analysis, confirming that there were no significant changes in our material issues. The results of the materiality analysis processes in 2011 and 2012 informed the development of our sustainability strategy and how we reported on performance for 2012.

In 2013, we undertook a comprehensive refresh of our materiality analysis. Again, via a third party, we undertook one-on-one interviews with representatives from key stakeholder groups, benchmarked our sustainability performance against North American and international peers as a follow-up to the benchmark completed in 2011, and our sustainability committee held a workshop to discuss sustainability issues and their impact on our business. As a result of this update, three issues were newly identified as material and highlighted in the 2013 annual report: First Nations relations and economic partnerships; conservation and protected areas; and transparency and communication.

2014 is the first year for which we will report our progress on the public commitments associated with these new issues by addressing them in depth in public reports. For more information about these issues, why they have been classified as highly material and how Resolute will incorporate them into its reporting, please see this detailed post on The Resolute Blog.

Highly Material Issues

The issues listed below have been identified by stakeholders as highly material. In addition to driving the objectives of our sustainability strategy and our public commitments, they play an important role in determining the focus of our public sustainability reporting through the GRI framework, which requires specific disclosures based on material issues identified by stakeholders.


  • Biodiversity 
  • Conservation and protected areas 
  • Environmental regulatory compliance 
  • Energy consumption 
  • Environmental incidents
  • GHG emissions 
  • Raw material supply chain
  • Sustainable forest management certifications from third parties
  • Water consumption and protection of water resources 


  • Community and stakeholder engagement 
  • Employee health and safety 
  • First Nations relations and economic partnerships 
  • Impact of entering or exiting operating communities 
  • Labor relations 
  • Pension obligations 
  • Transparency and communication 
  • Workforce turnover and recruitment needs 

Economic and Governance  

  • Corporate economic viability 
  • Code of conduct and business ethics