Key Performance Indicators

In 2011, Resolute Forest Products began developing a set of metrics to help the company meet operating requirements, including statistics on overtime, absenteeism, recruitment, retention and performance. These metrics were used to develop a long-term strategy focused on succession planning, leadership development programs, and support for cross-functional collaboration, as well as opportunities for employees to learn and grow.   

We regularly report on employee hires and turnover, carefully tracking any variation from year to year. Resolute is committed to employee retention, as detailed in the strategic plans developed by the Human Resources department and reviewed on an annual basis with senior management. These strategic plans are implemented across all of our operations to support this company-wide priority. 

Employees by Employment Type (2013-2014) 

Employees by Employment Type 

As at December 31, 2014

Employees by Age, Gender and Region (2013-2014)

As specified in Resolute’s Code of Business Conduct, the company is committed to providing equal employment opportunities to all qualified persons without regard to race, colour, religion, national origin, disability or handicap, gender, pregnancy, age or any other basis prohibited by law. It is also Resolute’s policy to take affirmative action in employment as required by applicable legislation. All personnel decisions, including recruitment, hiring, compensation, promotion, transfer, dismissal, recall and selection for training, are made solely on the basis of job-related criteria and, when applicable, in accordance with collective bargaining agreements.  

The following tables show the age and gender of employees across all of our operating locations for the 2013 and 2014 fiscal years, and the same information for members of Resolute's board of directors, executive team and management. 

Total Employees - 2014 

Employees per Region - 2014 

Organization's Governance Bodies - 2014 

Total Employees - 2013 

Employees per Region - 2013 

Organization's Governance Bodies - 2013 

Hiring New Employees

Resolute’s long-term competitiveness is tied to our ability to recruit, develop and retain top-quality employees with the right skills. We are working hard to build a company made of a team of natural leaders who are results- and action-oriented, who have strong business acumen and an aptitude for problem-solving and thinking strategically. 

Our objective is to hire 4,250 new employees over the 2014-2018 period, and we are on track with 1,158 new hires in 2014. 

Employees Hired 

Employees Hired - 2014 (Hiring Rate) 

Employees Hired - 2013 (Hiring Rate) 

Employee Turnover

In 2014, we experienced a turnover rate of 11.6%, primarily as a result of retirements, but also from voluntary resignations for various reasons. 

In order to prepare additional disclosures in accordance with the Global Reporting Initiative (GRI) G4 framework, changes were made to the way that Resolute calculates turnover. In previous reports, only voluntary turnover (e.g., retirement, resignations) was considered, but as of 2013, we now include involuntary departures in the data below. 

Employee Turnover - 2014 (Turnover Rate) 

Employee Turnover - 2013 (Turnover Rate)